Privacy Policy

Etherwave (“we”, “us”, or “our”) respects your privacy and is committed to protecting any personal data you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

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1. Information We Collect

We may collect the following types of information:

Information you provide voluntarily

• Email addresses (e.g. when contacting us)

• Usernames or identifiers (such as Steam IDs) when required for support or moderation

• Any information you choose to share with us via forms, email, or Discord

Automatically collected information

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Basic analytics data to improve site performance

2. How We Use Your Information

We use collected information to:

• Respond to enquiries and support requests

• Operate and improve our website and services

• Enforce rules, moderation, and appeals where applicable

• Maintain the security and integrity of our network

• Communicate important updates or changes

We do not sell or rent your personal data to third parties.

3. Cookies

Our website may use cookies or similar technologies to:

• Improve functionality and user experience

• Analyse traffic and usage patterns

You can disable cookies in your browser settings if you prefer, though some features may not function correctly.

4. Third-Party Services

We may use trusted third-party services such as:

• Analytics providers

• Hosting providers

• Payment processors (if applicable)

These services only receive the data necessary to perform their function and are expected to handle it securely and in accordance with their own privacy policies.

5. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Meet legal or operational requirements

• Resolve disputes or enforce our rules

6. Data Security

We take reasonable steps to protect your information from unauthorised access, alteration, or disclosure. However, no online service can guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent where applicable

To make a request, please contact us using the details below.

8. Children’s Privacy

Etherwave does not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

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Email: hello@etherwave.gg